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Мужчина, 45 лет, родился 19 ноября 1978
Санкт-Петербург, не готов к переезду, готов к командировкам
Director of F&B | Operation Manager
Специализации:
- Менеджер ресторана
Занятость: полная занятость, частичная занятость, проектная работа
График работы: полный день, гибкий график
Опыт работы 23 года 11 месяцев
Сентябрь 2020 — Март 2022
1 год 7 месяцев
Izumrudny Les
izumrudnyles.cosmosgroup.ru/ru
F&B Dirctor
"Izumrudny Les", one of the best hotels in the Moscow region with over 120 hectare of own territory. This Hotel is the business model among all Cosmos Group properties.
Ensuring the profitability of the F&B sector, the satisfaction of the Guests with provided services, the satisfaction of the staff with their work performance as well as sustainable development of the sector.
Октябрь 2018 — Август 2020
1 год 11 месяцев
Beppler & Jacobson, Montenegro
Гостиницы, рестораны, общепит, кейтеринг... Показать еще
F&B Director
Delivery and implementation the development strategy for the F&B segment in a modern city Hotel “Avala resort & Villas” in Budva and mountain ski resort “Bianco Resort & Spa” in Kolasin, that includes service and procedures standards delivery, training programs and menu analyses.
Апрель 2018 — Август 2018
5 месяцев
Match Hospitality, FIFA World Cup 2018
Гостиницы, рестораны, общепит, кейтеринг... Показать еще
Catering Venue Manager, Luzhniky Stadium
Providing F&B services to the Guests of the hospitality program during Football World Cup 2018 at the main stadium of the country. Participation in the development of standards, stage-by-stage preparation of their implementation in close cooperation with official partners, F&B operator, the stadium departments and the regulatory authorities, solving complex situations on the floor, working in the mode of multitasks, tight deadlines and stress load.
The main achievement is the success of the event, 97% of the guests satisfaction with the services provided, the successful delivery of reports and all closing documents and contracts.
Сентябрь 2015 — Январь 2018
2 года 5 месяцев
Mriya Resort & Spa
Республика Крым, mriyaresort.com/
Гостиницы, рестораны, общепит, кейтеринг... Показать еще
Director of F&B
One of the most ambitious projects of modern Russia: 422 rooms inside the architecture of Norman Foster, 12 villas, 2 presidential villas, 4 main restaurants, bars, club, cafe, beaches, arenas, swimming pools, room service, and the best in Crimea BQT and Conferences facilities. Non-stop operation of the outlets alternately 24/7.
Conducting the opening of the traditional Japanese Tea House on the territory of the Japanese garden, participation in start-up of the modern children's centre food court, cosmology centre as well as own winery.
Work in conditions of tight deadlines, multitasking and changing conditions, high budgetary targets and client multi-segmentation. Up to 255 people, in the entrusted department, moving towards these goals.
The main achievements are: the increase in satisfaction with the services provided by the department from 40 to 87% according to trustyou.com, the increase in the revenue of the department by 4 times, the reduction in the turnover of the department's talents 2 times, participation in a large number of both social and business-oriented projects, development of service standards and business processes within the department. Development of KPI system for all working fields.
Awarded with a personal letter of thanks, signed by Mr. G.O. Gref for the contribution to development and high performance.
Ноябрь 2014 — Сентябрь 2015
11 месяцев
Rixos Borjomi Hotel
Гостиницы, рестораны, общепит, кейтеринг... Показать еще
Director of F&B
Start up of the first Hotel in country of the two countries ownership - Georgia and Kazakhstan, with 151 keys on 6 hectares. The F&B part includes a boutique collection of the two Restaurants, an elite bar as well as smaller outlets in the legend health centre on the Borjomi water, Room Service and the BQT centre. Up to 54 people in the entrusted department, willing to meet the most demanding requirements of the Guests of various nationalities.
Member of innovation committee
The main achievements are: the development of service standards, for each outlet of the Hotel with a focus on personal approach and hospitality, as well as their implementation in conditions of shortage of labor resources. Development of additional services and sources of profit based on the specifics of the business.
Май 2013 — Ноябрь 2014
1 год 7 месяцев
Fine Hotels, Rixos
Гостиницы, рестораны, общепит, кейтеринг... Показать еще
F&B Manager
Part of the start up Winter Olympic Games in Sochi 2014, as a member of the main Mountain Cluster operator. Mountain Media Center, Mountain Bobsleigh Track and the Skimp with over 20 F&B outlets of various segments as well as over 10 F&B outlets directly at one of the Olympic villages "Gorki Gorod». Multinational management team, communication with the government client, creating a huge package of documentation and planning in a short time, pathological stress resistance, up to 600 people in submission in the Olympic period.
May 2014 - September 2014 - part of the task force team at the opening of Rixos Mriya Yalta Hotel.
September 2014 - October 2014 - part of the task force team at the "Guest House of Sberbank.» opening.
Awarded with a medal and a personal certificate of thanks, signed by Mr. V.V. Putin for the significant contribution to the preparation and holding of the XXII Olympic Winter Games.
Май 2012 — Май 2013
1 год 1 месяц
St Peterline
F&B Manager
St.Petersburg - Helsinki - Stockholm - Tallinn. Fully cruise ship specialisation. The necessity for accurate resource planning - products, personnel, equipment and others for all the divisions from the bakery cafe till the gourmet restaurant and the bar onboard.
Сентябрь 2011 — Май 2012
9 месяцев
St Peterline
Bar Manager
Full responsibility for the bars onboard: profitability, guest comments, staff training, inventory, and most importantly - for their continued development. Among those, the pearl of the liner, which is the Columbus Bar of 600 seats.
Декабрь 2010 — Сентябрь 2011
10 месяцев
W Hotel, MIX in St Petersburg Restaurant by Allan Ducass
Restaurant administrator
Participation at the pre-opening of the Restaurant at the Hotel W by the legend of world cuisine - Alan Ducasse, and his team. The only global task is to be part of the great philosophy of Maestro.
Июнь 2001 — Октябрь 2010
9 лет 5 месяцев
Grand Hotel Europe.
www.belmond.com/grand-hotel-europe-st-petersburg/
The Lobby Bar Manager
One of the most elite bars in St. Petersburg at the Hotel with more than 140 years of history. An innovative management system, each outlet manager makes decisions and conducts long-term planning in all areas. Professionally grew in that strong school of hospitality and management.
2004 - 2006 Assistant to The Lobby Bar Manager
2003 - 2004 Head waiter of the Lobby Bar
2001 - 2003 The Lobby Bar waiter
Январь 2000 — Июнь 2001
1 год 6 месяцев
Январь 1998 — Январь 2000
2 года 1 месяц
Санкт-Петербург, www.grandhoteleurope.com
Гостиницы, рестораны, общепит, кейтеринг... Показать еще
BQT Porter
Porter at the BQT & Conference
Ключевые навыки
Изменить уровни владения навыками можно в мобильном приложении — на сайте эта возможность будет чуть позже
Опыт вождения
Имеется собственный автомобиль
Права категории BОбо мне
open to the new, the ability to self-learning, self-reflection, discipline, creativity
Hobbies: running, diving, cinema, forex, boxing
Высшее образование
2004
Университет им проф Бонч-Бруевича
Гуманитарный, Scandinavian Studies
Знание языков
Повышение квалификации, курсы
2010
A variety of courses on management, restaurant psychology, gastronomy, etc.
-, sertified
Гражданство, время в пути до работы
Гражданство: Россия
Разрешение на работу: Россия
Желательное время в пути до работы: Не имеет значения